🚀 Feature Requests

This would be great for times when I'm on holiday or in training with little or no option to respond to clients. If they're not getting a reply for some time after they've shared something, I don't want them to think I have forgotten about them. I'd love to be able to indicate how long I'll be absent. My idea is, a banner at the top of the page, is most practical? Or else a type of 'reply window' after sending something in (activity, note, uploading a document,...)? It would be great to have the option to send an out of office reply via chat too :o) Thanks for considering! Olga

Thank you for the recent updates to the client list. I would love additional options for managing my client list from a clinician workflow perspective. The current client list provides basic organization, but as Quenza becomes more integrated into between-session care, it would be helpful to quickly answer: Who needs my attention? Who is waiting on me? Who is waiting on client engagement? Who has current activities in progress? Some helpful sorting/filtering options could include: Last client login/activity Date of last activity or pathway sent by clinician Current activity status (no active activities, in progress, completed) Client type or category (for example, child versus adult) I think these types of filters would help clinicians quickly understand the current status of their caseload without requiring additional tracking outside of Quenza. One of the things I appreciate about Quenza is that it supports both clinicians who are using individual activities and clinicians who are building more structured treatment pathways. As usage grows, having more ways to organize and navigate the client list would make the platform even more valuable.

Dear Quenza team, I work mainly with coaching programs with a pre-arranged number of guidance hours (rather than single sessions). What I would love to see in Quenza for both the client and myself is the option to add sessions prominently displayed besides activities, notes etc. This would be really helpful to give both the client and myself an overview of the trajectory and a feel for where we are on the roadmap. I would love to be able to add (future) sessions to this timeline. The session component ideally has the following fields: session titel date time location (f2f adress, online meeting link, telephone number) a short tekst box for a remark or reminder duration in hours or minutes a checkbox indicating the session has taken place We would want to be able to change the data in case of rescheduling etc. Clients would see at a glance what future sessions have already been planned and what the dates/times/locations are. It would be really great if this could be fed by session scheduling through calendly or other scheduling tools. N.B.: The checkbox indicating the session has indeed taken place and locking the duration of the session would tie in with the request to have a client session credits usage tracker [ https://feedback.quenza.com/feature-requests/p/client-session-credit-usage-tracker ]. The credits usage tracker could then display: number of hours used, number of hours planned and number of hours remaining. N.B.: If it's possible to toggle whether a component of the trajectory is visible for the client or only for the coach/therapist, we could queue planned/possible components (sessions and activities) as in the request Client Resource Queue / Planned Activities & Pathways [ https://feedback.quenza.com/feature-requests/p/client-resource-queue-planned-activities-pathways ]. Currently I keep this information in a separate files and it would be great to have this integrated and to get a better overview per client. It's a very visual concept, so I hope I've been able to get across what the idea is. Thank you for considering. It's great that over the years you've made such an effort to tailor Quenza to users needs! Olga

Quenza has become an essential part of my clinical workflow, and I genuinely love using it. I use it extensively to deliver between-session interventions, and I really appreciate how responsive the team has been to clinician feedback and how much the platform has continued to improve. One feature that would significantly improve my workflow would be the ability to create a client-specific planned resource queue or menu. Currently, I can assign activities and pathways to clients, but I often have a larger clinical plan in mind: resources I want to use with a client over time, but not necessarily send immediately. For example, I create custom programs that unfold over several weeks, where I gradually introduce activities such as: A specific tracking activity A skills practice activity A relapse prevention activity A related psychoeducation module I would love the ability to select existing Quenza activities and pathways and add them to a client-specific queue or menu. Ideally, this would allow me to: Add existing activities/pathways from my library to a client's planned resources. See the planned collection or sequence of resources for that client. Mark items as planned, sent, completed, or no longer needed. Avoid relying on clinician notes or memory to track what I want to send next. Maintain a connection to the original activity/pathway so updates remain current. I'm not necessarily asking for these resources to automatically send. The biggest value would be having a visual clinical roadmap of resources I intend to use with a client. This would be especially helpful for clinicians who create specialty treatment pathways, but also for those who use Quenza's existing programs and activities. For example, I may currently be working with someone on phobia treatment but know that a body image pathway would be a great fit later in treatment. Or I may see a new Quenza activity and immediately think of a client who would benefit from it, but I do not want to send resources randomly or lose track of that idea. A client-specific resource queue would allow clinicians to be more intentional about how they use the excellent library of tools already available within Quenza.

This may be similar to the feature request titled ""sign up" page for new clients to register to Quenza," but I would like to be able (if creating client accounts as the clinician remains in effect) to have my onboarding paperwork in the "queue" or already loaded as an Activity so as soon as they accept my invitation and officially create their account, intake paperwork, etc. is there for them to start. Currently I have to wait for them (whether an individual or couple) to complete their signup and then go back into their created accounts and load the activities (intake paperwork) and send. This would eliminate that step. Thanks!

When a new client account is created, give practitioners the option to automatically assign a default pathway. Why it matters: New clients can start engaging with content right away. Streamlines onboarding and reduces manual setup. Ensures a consistent, branded first experience for all clients.

I would love a way to schedule a chat to clients. Sometimes I am following up on tasks/items for them at night and I'd love for them to receive the notification the next day.

We received a great idea from a customer (Paulien) about simplifying the onboarding process for new users. Currently, when new clients join, they have to be added manually after payment, which causes delays. Paulien suggested having a public sign-up page (unique per workspace) that allows clients to create their own Quenza account directly. Why it matters: Removes manual work (no more adding new clients by hand) Clients can start using Quenza immediately after payment Greatly improves onboarding flow and client satisfaction

A visible hours or credits gauge that allows clients to clearly see: • how many hours or credits they have already used • how many sessions or credits remain available • how many appointments they can still book This feature would improve client autonomy, reduce support requests, and enhance overall user experience by making session usage explicit and predictable.

Full client chart for name, address, tel, emails, emergency contact, website if pro, bank or CC details for payments.