🚀 Feature Requests

Hi team, it's brilliant there is chat functionality. What I immediately noticed is how there's no email notification for this. Right now it would be tricky to use chat because you wouldn't know if the client had seen it or not. I've seen other systems send an email notification and also allow the user to choose to reply to the email itself or go to the platform and reply. If replying to the email the chat updates as per that conversation (very similar to chat in Microsoft Teams).... Whilst typing I guess my biggest concern now is clients might message me here and I might not see it. Just wanted to flag this UX up. Thx

I’d love to see a feature in Quenza that allows practitioners to temporarily pause a client’s account for a set period (e.g., 1–3 months). Because I work with emotionally intensive material such as trauma and emotional regulation, some clients occasionally need a short, intentional break to rest and stabilize. They remain active clients, but benefit from stepping away from content without pressure. The ability to pause access—while keeping the client active and automatically restoring access after the pause—would support trauma-informed care, improve client safety, and reduce unnecessary drop-offs. Thank you for considering this.

This may be similar to the feature request titled ""sign up" page for new clients to register to Quenza," but I would like to be able (if creating client accounts as the clinician remains in effect) to have my onboarding paperwork in the "queue" or already loaded as an Activity so as soon as they accept my invitation and officially create their account, intake paperwork, etc. is there for them to start. Currently I have to wait for them (whether an individual or couple) to complete their signup and then go back into their created accounts and load the activities (intake paperwork) and send. This would eliminate that step. Thanks!

One of the most important features my clients relied on in the old Quenza was the ability to save completed activities as PDFs. They really valued being able to download their work in this format, and it would be very helpful to have this functionality available again on the new platform.

Currently, we can quiz people, but it isn't very useful if the quiz doesn't provide immediate feedback on the correct answer while a person is filling it out. It would also be helpful to be able to track responses across clients so we can figure out if our training is providing the education we want our clients to experience.

It would be great to be able to sort Activities into custom Folders for quick access

We received a great idea from a customer (Paulien) about simplifying the onboarding process for new users. Currently, when new clients join, they have to be added manually after payment, which causes delays. Paulien suggested having a public sign-up page (unique per workspace) that allows clients to create their own Quenza account directly. Why it matters: Removes manual work (no more adding new clients by hand) Clients can start using Quenza immediately after payment Greatly improves onboarding flow and client satisfaction

Currently, I can send activities to clients as one-time tasks. It would be valuable to set up activities as habit trackers, where the same activity is automatically sent to clients at defined intervals (daily, weekly, etc.). This would allow clients to consistently log their progress while giving me visibility into their habit development over time. Instead of manually resending the same activity repeatedly, the system would handle the scheduling automatically and provide progress tracking across multiple completions.

When a new client account is created, give practitioners the option to automatically assign a default pathway. Why it matters: New clients can start engaging with content right away. Streamlines onboarding and reduces manual setup. Ensures a consistent, branded first experience for all clients.

The default email template for Activities (maybe other emails) that says "I hereby send you the Activity:" is not language that I would use and I am editing it each time. To have the option to permanently edit this or have multiple templates would be awesome. Thanks!