Changelog
Follow up on the latest improvements and updates.
RSS
improved
new
fixed
Activities
General
Clients
Branding
Chat
Revoke Client Access, Sortable Lists, and Custom Sender Authentication
We've shipped a batch of improvements across the app, several of them straight from your requests on the feedback board. Here is what's new.
Revoke a client's access
You can now pause a client's access to their portal without deleting them or any of their data. From the client's three-dot menu, revoke access when you need to, for example if a client takes a break or falls behind on payment, then restore it instantly when they are ready to continue. Everything they have done stays exactly where they left it.

Sort any list
Listings across Quenza are now sortable. Click a column to order a list the way you want, with a clear indicator showing how it is currently sorted. Whether you are looking at clients, activities, or other tables, you can quickly bring the most relevant items to the top.
Self-serve DNS for custom sender emails
When you connect a custom sender email, Quenza now shows you the exact DNS records you need to authenticate it, including the DKIM and Return-Path details, right inside the app. Once your domain is verified, open Workspace, then White Label, and copy the DKIM records (added as TXT records) and the Return-Path record (added as a CNAME) into your domain provider. This works for both new and existing custom sender domains and means better deliverability without contacting support. Custom sender email is available on the Impact plan and above.
Stronger PIN protection
For clients who lock the app with a PIN, we've added an extra layer of security. After three incorrect PIN attempts, the app now asks for the account password before trying again, keeping client data better protected on shared or lost devices.
Upload short videos in the file upload element
Clients can now upload small video files through the file upload element in your activities, not just images and documents. It is a simple way to let clients share a quick clip as part of an exercise, check-in, or reflection.
Clickable links in the editor
Links you add in the rich text editor, including in chat messages, are now proper clickable hyperlinks, making it easier to point clients to resources, booking pages, or anything else online.
Keep the requests coming on the feedback board. Your votes genuinely shape what we build next. More soon.
new
General
Clients
Branding
Custom Domain for the Client Portal
Your clients can now reach their portal on a web address that matches your brand, such as client.yourdomain.com, instead of the default Quenza URL. It is one more way to make Quenza feel like a seamless part of your own practice rather than a separate tool.
How it works
Open Workspace, then White Label, and go to the Custom Domain tab. Enter the subdomain you want to use, for example client.yourdomain.com, and click Connect Domain. Add the CNAME record we show you at your domain provider, then click Refresh to check the status. DNS changes can take up to 24 to 48 hours to take effect. Once the domain verifies, click Activate and your portal is live on your own address. You can deactivate and reactivate it at any time without verifying again, or disconnect it entirely.
Availability
Custom domains are available on the Impact plan and above. They sit alongside your custom logo and custom sender email, so you can give clients a fully branded experience from the address bar inward.
Want the step-by-step version? See the full guide at https://help.quenza.com/article/150-set-up-a-custom-domain-for-the-client-portal.
new
improved
fixed
Activities
General
Clients
Clear-All Notifications, Tidier Activity Lists & a Round of Fixes
We've shipped a batch of quality-of-life improvements and fixes across the app, several of them straight from your votes on the feedback board, plus a few additions for developers building on the Quenza API.
Clear all notifications at once
Notifications can pile up fast. You can now clear them all with a single button instead of dismissing them one by one. It's a small touch that makes keeping a tidy inbox much easier.
A calmer activity finish screen
When a client finishes an activity, the closing screen now uses clearer, more neutral wording that names the activity they've completed, rather than a generic “Good job!”. This was one of the most-requested tweaks on the board. It's a first step, and a per-activity custom finish message is on the roadmap for later.
Delete cancelled activities and programs
Cancelled activities and programs used to linger in a client's list with no way to remove them. Now you can permanently delete cancelled activity and program assignments, so each client's list only shows what's actually relevant. It pairs nicely with the activities and programs filter we added last update.
Straight back to your client list after importing
After a bulk client import, closing the summary now takes you to your client overview, so you immediately see your newly imported clients instead of landing back on the import screen.
Bug Fixes
- Calendly and Google Calendar now unlock correctly on the plans that include them.
- Inviting someone who already has a Quenza account no longer asks them to set a new password when they accept. They simply sign in as usual.
- Email addresses entered with capital letters now sign in reliably.
- Fixed a scrolling issue in the sidebar.
For Developers
We've continued to expand the Quenza API: A new Client Verified webhook fires when a client verifies their email or account, so you can trigger onboarding steps automatically.
Full documentation is available at https://developers.quenza.com.
Keep the requests coming on the feedback board. Your votes genuinely shape what we build next. More soon.
new
improved
General
New Quenza Plans & Pricing
We've rolled out a brand-new set of Quenza plans, redesigned around how practices of different sizes actually work. The new tiers make it clearer what you get at each level, so you can start small and grow into more capacity and features as your practice expands. Every plan begins with a 30-day free trial, with no credit card required.
The new plans
There are now five plans to choose from:
- Spark, $20/month, for solo professionals starting out. Includes up to 10 clients, one professional, the core content library with 100+ pre-made activities, and the mobile apps.
- Growth, $40/month, our most popular plan, for established practices ready to scale. Everything in Spark, plus up to 250 clients, Groups, file sharing, a custom logo, one webhook, and the expanded Plus content library with 200+ activities.
- Impact, $100/month, for power users who want full creative control. Everything in Growth, plus up to 400 clients, custom domains, a custom email sender, two webhooks, and the Premium content library with 400+ activities.
- Collective, $128/month, for teams delivering client care together. Everything in Impact, plus up to 500 clients, up to three professionals, team chat, API access, and five webhooks.
- Beyond, custom pricing, for organizations delivering care at scale. Everything in Collective, plus unlimited clients and professionals, roles and permissions, unlimited webhooks, and priority support.
All prices shown are billed annually. You can also pay monthly, and choosing yearly billing saves you 20%.
Manage your plan in-app
You can now see your current plan, track your usage against its limits, and upgrade or downgrade directly inside Quenza. When you reach a limit, for example on clients or professionals, Quenza tells you clearly what's happening and how to add more room.
Existing customers keep their current plan
If you're already with us, nothing changes. You stay on your current plan and pricing, and you'll see a banner noting that you're on a legacy plan. You're welcome to switch to one of the new plans whenever it suits you, but there's no need to do anything.
Free trials
New to Quenza? Every plan starts with a 30-day free trial, with no credit card and no commitment. While you're trialing, the plan page shows how many days you have left and makes it easy to choose a plan when you're ready.
Take a look at the full plan comparison on our pricing page at https://quenza.com/pricing, and reach out to our team if you'd like help finding the right fit for your practice.
new
improved
Activities
Groups
Evergreen Groups, New Builder Elements, and Activity Filtering
We've shipped a few more improvements across the platform, with updates to how groups handle new members, a new way to structure your activities, and a handy filter for keeping client lists tidy.
Evergreen Groups
Until now, adding someone to a group didn't give them access to the activities and programs that group already contained. With rolling groups, that changes, when you want it to.
Each group now has a setting you can turn on to make it "rolling." With it enabled, every activity and program in the group is automatically sent to any member added afterwards, so people who join later are brought up to speed without any manual work on your side. By default this setting is off, so existing groups behave exactly as before.
Need more control? You don't have to enable the setting at all. From the three-dot menu, you can manually send past activities and programs to a newly added member, picking exactly what they receive. Use the setting for hands-off catch-up, or the manual route when you'd rather curate.
Manage Groups via the API
We've also expanded the Quenza API with new group capabilities. You can now create a group and add a member to a group programmatically, making it easier to wire group management into your own onboarding flows, CRM, or automations. Full documentation is available at https://developers.quenza.com.
New Builder Elements: Divider and Table
The Activity Builder gains two new elements this round. Following the page break element we recently added, the Divider gives you another way to bring structure to your activities: drop it between elements to visually separate them from one another, making longer activities easier to read and giving your content clearer sections.
The new Table element lets you organize information in rows and columns, perfect for schedules, comparisons, or structured exercises. You can also enable an option that lets clients add their own rows, turning the table into something they can fill in themselves, handy for logs, trackers, or any exercise where the client contributes entries.
Filter Your Activities & Programs
The activities and programs list in the client profile now has a filter, so you can narrow down what you see. For example, you can exclude cancelled activities to focus only on what's active and relevant, no more scrolling past items you've already set aside.
improved
Activities
Mobile App
Flexible Activity Layouts, a Reworked Wheel, and Stronger Mobile Security
We've been busy shipping improvements across the platform, and this round brings some meaningful upgrades to how you build activities and how clients experience Quenza on mobile.
More Flexible Activity Layouts with Page Breaks
Activities just got a lot more versatile, when you want them to be. By default, activities behave exactly as before, with each element living on its own page. But now you can enable the new page break layout via a setting, unlocking full control over how your content flows. With it turned on, multiple elements can share a single page, and a new page only begins when you add a page break element or start a new section. This means you can group related elements together, pace longer activities the way you want, and design a flow that feels natural for your clients.
A note on progress tracking: in the page break layout, progress is calculated based on completed elements rather than pages. In the classic setup, this distinction didn't matter, one element equaled one page. But with the new flexibility, it does. For example, if an activity has 3 pages where the first page contains 3 elements and the other two pages contain one element each, completing the first page brings the client to 60% progress. This keeps the completion experience fair and accurate, no matter how you structure your layout.

Wheel Element, Reworked
To make the most of this new layout flexibility, we've reworked the Wheel element so it behaves better alongside page breaks and other elements on the same page.
We've also added some interaction improvements to make rating dimensions feel smoother: you can now navigate between dimensions using the arrow controls, and once a rating is selected, the wheel automatically advances to the next dimension. Less clicking, more flow.

Improved Mobile App Security
We've polished the UX of the mobile apps and added a new security layer for users who use a PIN code: when the app is minimized, the lock screen now kicks in automatically. This means client data stays protected the moment the app leaves the foreground, a small but important step in keeping sensitive information safe on the go.
The Quenza mobile app is officially live and available to download for free on both the Apple App Store and Google Play. 🎉
This is a big milestone for us, and one that has been at the top of many wish lists in our community.
Whether you're a practitioner managing your client work on the go, or a client engaging with activities between sessions, Quenza is now truly with you wherever you are.
Built for Both Practitioners and Clients
The app supports both account types right out of the box. Practitioners can check in on client progress, respond to activities, and keep conversations flowing without needing to be at their desk. Clients get the same smooth, focused experience they're used to in the web app, now optimized for mobile and ready whenever inspiration (or a free moment) strikes.
Push Notifications
One of the biggest advantages of going native: real push notifications. No more relying solely on email to know when something needs your attention. Practitioners get notified when clients complete activities, send messages, or need a reply. Clients get gentle nudges when new activities arrive or reminders are due, helping them stay engaged with their work between sessions.
Searching the App Store? Look for the Right One
You may notice there's a second Quenza app in the stores. That one is for Quenza Classic, our previous platform, and is intended only for existing Classic users. If you're using the current version of Quenza (which you almost certainly are if you're reading this), make sure to download the new Quenza app - it's the one launching today and the one your account is connected to.
Download It Today
The app is free to download for everyone. Just sign in with your existing Quenza credentials and you're ready to go.
- Download for iOS on the App Store
- Download for Android on Google Play
We're proud of this release and can't wait to hear what you think. As always, we'd love your feedback. Let us know what's working well and what you'd like to see next as we continue to evolve the mobile experience.
Happy practicing! 💙
improved
General
Layout Refresh & More Export Options
Over the past few weeks, we've shipped a refreshed interface and a round of quality-of-life improvements that make Quenza smoother for both professionals and clients.
Redesigned App Layout
We've given the professional app a visual refresh. The sidebar has been streamlined for a cleaner look, and we've introduced a new top bar, your chat and notifications now live there, keeping things tidy and easy to find no matter where you are in the app.
Expanded PDF Exports
We've been expanding PDF export support across the platform. Previously, professionals could export completed activity assignments as PDFs. We've now extended this further:
- Activity assignmentsBoth professionals and clients can now export activity assignments as PDFs, making it easy to save or share progress outside of Quenza.
- NotesProfessionals and clients can now both export notes as PDFs, handy for keeping records or sharing session summaries.
Other Enhancements
- Loom video supportYou can now paste Loom video links directly into the video element in the Activity Builder, making it easy to add personal video messages or walkthroughs to your activities.
- Bug fixWe resolved an issue that occurred when upgrading a guest to a client where the email address already existed in the system.
new
Integrations
Quenza API: Build Your Own Integrations
You can now connect Quenza to your own applications and workflows using the Quenza API.
What's new
We've added the ability to create an API token under Developer Tools, giving you a secure way to authenticate with the Quenza API and access your workspace data programmatically.

What you can do with it
- Create clients automatically: sync new contacts from your CRM, form submissions, or purchases directly into Quenza
- Retrieve workspace data: pull information into your own dashboards or reporting tools
- Automate workflows: trigger actions in Quenza as part of a larger automated process
- Build custom integrations: connect Quenza with internal systems or applications your organization already uses
Getting started
Head to
Developer Tools
→ API Token
→ Generate
to create your token. Full documentation is available at https://developers.quenza.com.Not a developer? Tools like Zapier or Make let you connect Quenza with other apps using a visual interface - no coding required.
We're excited to see what you build! The API is still in active development, and we'll be adding new endpoints soon.
new
Integrations
Webhooks: Connect Quenza to Your Favorite Tools
We're excited to introduce Webhooks, giving you the power to connect Quenza with third-party apps and automate your workflows like never before.
What Are Webhooks?
Webhooks allow Quenza to automatically notify external applications when specific events happen in your workspace. Whether you want to sync client data with your CRM, trigger automations in Zapier or Make, send notifications to Slack, or update your own systems - webhooks make it possible.

How It Works
Set up a webhook endpoint in your Quenza workspace settings, select the events you want to listen for, and Quenza will send real-time notifications to your specified URL whenever those events occur. No more manual data entry or switching between tools.
Missing an Event?
We're continuously expanding the list of supported events. If there's a specific event you need for your integration that isn't available yet, please don't hesitate to reach out to our support team. We'd love to hear your use case and can add new events quickly based on your needs.
This update opens up a world of possibilities for automating and streamlining your practice. We can't wait to see what integrations you build!
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