Option to display Out of office message/banner on clients' homepage
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Olga Teunis
This would be great for times when I'm on holiday or in training with little or no option to respond to clients. If they're not getting a reply for some time after they've shared something, I don't want them to think I have forgotten about them. I'd love to be able to indicate how long I'll be absent.
My idea is, a banner at the top of the page, is most practical? Or else a type of 'reply window' after sending something in (activity, note, uploading a document,...)?
It would be great to have the option to send an out of office reply via chat too :o)
Thanks for considering!
Olga
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Anthony Fontana
Agreed. They have this on Simple Practice for the messaging feature. Would be great to get this as well so clients know if we are OOO.
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Emily Fisher-Smith
I agree an out of office option on the chat function would be fab! or a way to set automatic replies of any sort e.g. reminding clients about risk "thank you for your message, I will respond within working hours, just a reminder if you require crisis support please use the crisis numbers below" for example.