Chatting with Clients
Ernst Jansen
Having a simple way to message clients inside Quenza would make it easier to stay in touch between sessions. It would be great to keep quick check-ins and follow-ups in one place.
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Eva Simona Kulenovic
I would very much appreciate this! Right now we're testing going back and forth in the comments, but I can already see it becoming unwieldy fast, and I could really use a good messaging feature within the service.
Ernst Jansen
Eva Simona Kulenovic: Thanks for sharing that, Eva. Really useful to hear how you're handling it now. Curious what would make a messaging feature really work for you if youâve thought about it.
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Eva Simona Kulenovic
Ernst Jansen I think that basic messaging functions would be enough - to have the conversation in one place, and maybe to be able to share files and images as well.
I saw on the roadmap page that there actually used to be a Chat function, is that right?
Ernst Jansen
Eva Simona Kulenovic Yes, you're absolutely right. Chat is available in Quenza Classic, but it hasnât made its way to NextGen yet. The version you're seeing on the roadmap refers to that earlier Classic feature.
Thanks for sharing how you'd use messaging in your workflow. The ability to keep everything in one place, with support for files and images, is exactly the kind of detail that's helpful for us as we plan what this could look like in NextGen.